Thermal imaging being carried out by WarmFront

We’re working with WarmFront to assess the energy efficiency of our homes – and the results will allow us to target future upgrades, making homes warmer and cheaper to run for residents.

WarmFront surveyors began taking thermal images of properties owned by B3Living, settle and Watford Community Housing in February 2022. The thermal images show the heat used in a home and how much of this is lost through external walls, so they will help us to identify homes that need additional insulation.

The government has set a target for all properties owned and managed by landlords like us to reach energy band C by 2030, and we want to go above and beyond this requirement.

The surveyors will be out and about taking the images from outside of our properties over the next few months. The images will mainly be taken during the evenings, between about 4pm and 8pm. Residents don’t need to make any special arrangements to be in during this time as the surveyors won’t require access to homes.

Next steps

We will use the information from the images to understand where we need to invest in additional insulation across our properties, and develop the plans to put this in place.

Where we can see that properties would benefit from additional insulation, we will get in touch with residents directly to confirm the next steps for each individual property.